Knowledge Base

FAQ 2

• Payments accepted
• How do I become a Reseller?

Getting Started 1

• Pin Lock

Anonymise 1

• Can I Order Anonymously?

Subscriptions 3

• How Do I Renew My Sim Card Subscription
• How Often Do I Pay For Data Only Subscription
• Our Sim Cards Subscriptions And The Differences

Phone Features 6

• What features do Omerta Smartphones have?
• What Operating System do you use? Why is GrapheneOS special?
• What is Titan M Technology?
• Tamper resistant hardware to deliver encrypted USB ports
• Can I benefit from secure calls to none Omerta handsets?

View all 6

FAQ 7

• What is Military Grade Encryption?
• What handset should I choose?
• Are there subscription costs?
• What apps can I install on my phone
• Can I use an Omerta Phone with a normal SIM?

View all 7

Troubleshooting 6

• Aurora/Aptiode/F-Droid not updating apps
• Aurora will not login or load app library
• Auditor has stopped scanning &/or is malfunctioning
• I cannot login to Aurora (version 3 & below)
• My Phone will not Charge...How to troubleshoot

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App Guides, Tips & Tricks 5

• Snapchat - installing the app on Omerta
• Omerta Security Control Panel
• Setting up Device Integrity Monitoring with Auditor
• USB Factory Reset/Emergency Wipe Feature
• Bluetooth Panic Button

Security Features 6

• Can people listen in to my Calls? Preventing Call interception.
• Location tracking - how the Omerta Encrypted SIM protects your location
• Your credentials, phone usage & social circles - How the Omerta Encrypted SIM protects your ID
• Can I change the IMEI number?
• Network provider & profiles supported in United Kingdom (UK)

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Getting Started 8

• Configuring your SIM for Internet Access
• Omerta Encrypted SIM Card Command Codes
• Changing SIM Profile
• Change network provider
• Network Providers used by Country

View all 8

Standard Features 4

• Whats is an Encrypted SIM card & what does it do?
• What are the benefits of an Omerta Encrypted SIM card?
• Video Demonstration: Omerta Encrypted SIM Card Tutorial
• What is included with a Subscription?

Troubleshooting 4

• I cannot make or receive calls
• I cannot access the internet after configuring the SIM
• I cannot access the Internet but could yesterday...
• Network provider & profiles supported in Canada

FAQ 5

• How many SMS can I send? Is SMS supported?
• Can I use number substitution to change my caller ID to any number I wish?
• Can I spoof 0800 or 0300 numbers?
• Supported Countries & Data Allocation Sizes
• Can I used an Omerta Encrypted SIM with my phone?

Shipping FAQs 2

• Can I ship to Turkey
• Customs Have Opened My Parcel, What Should I Do?